May 28th, 2008 → 3:16 pm @ Jay

Throughout my good life, I have both received and dealt my good share of insults. Many times, this has been an amusing interaction between my friends and I. However, sharing of insults has not been limited to friends.
In my professional life, I have received plenty of personal insults, often times in front of other employees. Turning the table on these people resulted in some of the most memorable moments in my life as a business person.
This article will be light hearted, but it will give me a chance to share my thoughts on how to receive insults, and how to deal them out. There is some strong language in this article, and I recommend that parents first review it before passing it onto their kids.
January 20th, 2008 → 12:12 am @ Jay

We are often put in a situation where we need to negotiate with, or confront somebody in authority. For most of us, this is our employer, our direct manager, or even a CEO. Confrontation is already an unpleasant situation, and it is often made worse when the other person is in a position of authority over us.
In my time, I have had the opportunity to work with some amazing managers, and others for whom the term “manager” was simply a title for ego. The latter could certainly learn from the first. Unfortunately, we cannot change people very easily. We can only control what we know and equip ourselves with the confidence necessary to negotiate with and confront authority, whether the individual in question is good-natured, or an extravagant egotist.
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